Feature Requests

Currently, Growby connects one WABA account per business. But some businesses need multiple support agents to handle their WABA accounts and transfer chats between agents. Some businesses, like a large retail store or ecommerce store, have several customer support agents managing their WhatsApp chats. With this new feature, Growby will allow businesses to connect multiple WhatsApp Business API accounts and enable chat transfers between agents. So, if one agent is busy or needs to escalate a conversation, they can seamlessly transfer it to another agent who can continue assisting the customer. This flexibility will improve efficiency and customer service for businesses using Growby.

Subscribe and unsubcribe there is feature in the platform, which is manually done. Whant to have unsubscribe automatically when they type STOP or quick reply button. Some customers are compaining they don't need marketing messages. Giving then option to subscribe back again.

for example we tap on a quick reply template then we receive the reply button we choose but in inbox it do not show which message we have tap the quick reply button. That is not shown at which message We have clicked

for example we tap on a quick reply template then we receive the reply button we choose but in inbox it do not show which message we have tap the quick reply button. That is not shown at which message We have clicked

There require export button in specific contact group. Currently I can export all contacts.

I have the CRM where I want to store the users response. For example when I send marketing message, there is quick reply button says "I am interested". I want to capture the phone numbers of the customers who has clicked Quick reply button. In order to achieve that I have webhook url. The data of inbound inbox message has to sent to the webhook. There should be a section in the "API Setup" where the users can submit the webhook link.

Chatbot Visual Builder to capture leads and build conditional flow

The Whitelabel License Management needs to be improved to automatically create licenses and allow whitelabel to generate more revenue.

Better blog documentation on how to use the system and Whitelabel platform.

Introduce Campaign Retargeting Filters so that messages can be sent to those users who have opened up previous campaigns, not open previous campaigns, read previous campaigns message etc.